Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
How can we assist you today?
We are here to help with any questions or requests you may have. Your satisfaction is our priority!
Contact Us for Custom Creations
At Charmed & Flourished, we pride ourselves on delivering exceptional customer service. Whether you have inquiries about our custom shirts, tumblers, or engraving services, our team is here to assist you. We understand the importance of personalized gifts and strive to meet your needs with professionalism and care. Feel free to reach out to us for any questions or special requests, and we will ensure a prompt response to help you create something truly special.
Get in Touch with Us
We value your feedback and inquiries. Our dedicated team is ready to assist you with any questions regarding our products or services. You can contact us via email or phone, and we will respond as quickly as possible. Your satisfaction is our priority, and we look forward to helping you with your custom needs. Don’t hesitate to reach out for assistance or to discuss your ideas with us.
Customer Service Excellence
How to Reach Us
For inquiries, please email us at [email protected] or call us at (123) 456-7890. Our customer service hours are Monday to Friday, 9 AM to 5 PM. We are committed to providing you with the best service possible and will respond to your messages promptly. Thank you for considering Charmed & Flourished for your custom needs!
- **Email Us:** Reach out to us at [email protected] for any questions or custom requests. We are here to help!
- **Call Us:** For immediate assistance, call us at (123) 456-7890 during our business hours. We are eager to assist you!
- **Follow Us on Social Media:** Stay updated with our latest creations and promotions by following us on our social media platforms. Join our community!